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#16 998kid

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Posted 12 January 2015 - 06:05 PM

How do I fight it? It says it is in the terms and conditions :(

#17 Tamworthbay

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Posted 12 January 2015 - 07:28 PM

Just got an email from amazon saying the price was displayed incorrectly and so they are cancelling my order! Gutted :(

+1

#18 Tamworthbay

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Posted 12 January 2015 - 07:34 PM

Just on the phone complaining.......

#19 Tamworthbay

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Posted 12 January 2015 - 07:37 PM

They tried to fob me off but I am having none of it, on hold at the moment..........

#20 Tamworthbay

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Posted 12 January 2015 - 07:43 PM

Waiting to speak to the manager, what's the betting they will cut me off?

#21 RossKnight

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Posted 12 January 2015 - 07:51 PM

sob story it haha



#22 998kid

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Posted 12 January 2015 - 07:53 PM

Let me know how it goes. I'll call them too!

#23 Tamworthbay

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Posted 12 January 2015 - 08:02 PM

They offered me a fiver, so I am waiting for a manager to call me back. Not happy with that.

#24 998kid

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Posted 12 January 2015 - 08:14 PM

Pff typical! If they'll give you a fiver why not give you the jack? It's not much more than that anyway haha

#25 Tamworthbay

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Posted 12 January 2015 - 08:16 PM

They are claiming they have nocontrol over third party sellers, strange my confirmation email says supplied bt Amazon EU. But I waiting to speak to the head honcho as the phone guys have little that they can do. They told me they would call by 8.20 so we shall see.

#26 Tamworthbay

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Posted 12 January 2015 - 08:27 PM

Still no call, I will give them a few more minutes then I will call back. I won't be as polite next time though.

#27 Tamworthbay

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Posted 12 January 2015 - 08:45 PM

They called back just in time, £20 voucher as a good will gesture. Would have preferred the Jack but they say they don't have any so no point pushing that one.

#28 RossKnight

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Posted 13 January 2015 - 12:29 AM

so basically you got a refund and a free £20?...



#29 Tamworthbay

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Posted 13 January 2015 - 07:03 AM

so basically you got a refund and a free £20?...

yup :-)

#30 Ben_O

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Posted 13 January 2015 - 12:53 PM

Thought £10 was a bit too good to be true.

 

Nice one Clive, Complaining always gets results. I've had countless gift cards out of Tesco alone just through complaining about things that others would just think 'oh well, never mind' to






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