EDIT - Apparently people are in discussions to take over Zcars, if you do and you are reading this please work really hard to improve the customer service, meet the expectations of customers, even talk to them and find out what they would like, talk to old customers to find out what the issues where. I know we all get busy at times but ignoring people/not meeting deadlines when they have handed over a load of their hard earned cash is not the way to meet customer expectations.
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It would appear that Zcars is in the hands of the receivers. This is not hearsay, I have it on good authority.
A sad day for the product, their post sale customer service, however, will not be missed as for many (including myself at times) it has been an absolute nightmare. Over the years I have had many people telling me their woes of dealing with the company, same story every time, kit ordered, handed over money then getting anything from them is like pulling teeth. Lack of response to questions/ask five questions get a response to one being the biggest problem.
However this leaves the current owners in a sticky position, as although Steve, from Zcars, posts on here would lead you to believe that nothings a secret, there are many things about the cars that aren't known, for example all the rose joint sizes on the car, these are consumables, like the brake discs. What happens now if I need a new brake disc for my mini, who the F do I go to? it will be a case of having to reverse engineer everything or as I have found in the past is that these things can be found elsewhere but you need to measure them up then go hunting.
I think now, more than any other time, it is important to gather as much information about the cars as possible. If you have any information about the cars please post them in this thread, it might stand as the only place to get information now they are closed for good.
Edited by cptkirk, 10 November 2015 - 08:26 AM.