Jump to content


Photo
- - - - -

Anyone Got Hold Of Retro Minis Recently?


  • Please log in to reply
2 replies to this topic

#1 Trissy B

Trissy B

    Mini Mad

  • TMF+ Member
  • PipPipPipPip
  • 291 posts
  • Location: West Sussex
  • Local Club: Bognor Regis Motor Club

Posted 09 May 2019 - 08:13 PM

Been trying to get hold of them for weeks: phone, TMF, email etc...



#2 Moke Spider

Moke Spider

    Crazy About Mini's

  • TMF Team
  • PipPipPipPipPipPipPipPipPipPip
  • 8,927 posts
  • Location: NSW
  • Local Club: South Australian Moke Club

Posted 09 May 2019 - 09:03 PM

He is about and quite busy, you just need to persist a bit.



#3 Compdoc

Compdoc

    Speeding Along Now

  • TMF+ Member
  • PipPipPipPipPip
  • 388 posts
  • Location: Northampton

Posted 10 May 2019 - 08:50 AM

It always amazes me how some small businesses, can sell or manufacture a brilliant product with great service, then fall down on the basic rule of marketing. i.e. communication with their customers!

As a business, you generally get one chance at a new customer. If you blow that first contact you've usually lost that customer for good. Existing customers may give you a second or third chance, then that's it.

I also include websites under the heading of communication. How many small companies think that a Facebook page will make a good substitute for a website, it blatantly will not.

 

So while you are toiling away making that next ideal thing that all Mini owners will lust after, put down the hammer and answer the bl**dy phone!

OK, rant over.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Mini Spares