Been trying to get hold of them for weeks: phone, TMF, email etc...
Anyone Got Hold Of Retro Minis Recently?
Posted 09 May 2019 - 09:03 PM
He is about and quite busy, you just need to persist a bit.
Posted 10 May 2019 - 08:50 AM
It always amazes me how some small businesses, can sell or manufacture a brilliant product with great service, then fall down on the basic rule of marketing. i.e. communication with their customers!
As a business, you generally get one chance at a new customer. If you blow that first contact you've usually lost that customer for good. Existing customers may give you a second or third chance, then that's it.
I also include websites under the heading of communication. How many small companies think that a Facebook page will make a good substitute for a website, it blatantly will not.
So while you are toiling away making that next ideal thing that all Mini owners will lust after, put down the hammer and answer the bl**dy phone!
OK, rant over.
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