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Super Quick Minispares


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#1 cooperdan

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Posted 20 June 2019 - 04:48 PM

Well done minispares

Had 2 wrong items out of 5, called the morning after and they sorted it and sent it out same day. For me to receive it today

Very smooth and hassle free...

Spot on!

#2 kit352

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Posted 20 June 2019 - 05:08 PM

There seems to be a lot of talk about minispares here lately, both positive and negative.  Its good to hear they fixed the order so quickly but its really, really not good to hear they got nearly 50% it wrong in the first place.

 

Did you order online or over the phone originally?  It seems they have been having system issues which may explain why the order was wrong in the first place.



#3 cooperdan

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Posted 20 June 2019 - 05:52 PM

Yeh so i had been hearing recently

Hence why id thought id chuck in a bit of positivity

It was an online order

#4 Trissy B

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Posted 20 June 2019 - 07:34 PM

Yea I ordered a carb needle on Monday with next day delivery. Came on Tuesday. Couldn't have asked for better!

#5 kit352

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Posted 20 June 2019 - 08:58 PM

Yeh so i had been hearing recently

Hence why id thought id chuck in a bit of positivity

It was an online order


That probably explains the error on the order. Glad they were able to fix it quickly.

#6 Spider

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Posted 20 June 2019 - 09:49 PM

I've always found Mini Spares service 2nd to none !

 

I've never had a wrong item sent, but in one order an item was damaged. Sent them an email with a photo and they sent another right away.

 

It makes me wonder what's gone wrong when I hear of some having hassles.



#7 humph

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Posted 21 June 2019 - 07:47 AM

I'm glad to hear they appear to be through their tricky patch. MS have always been a great company, so it's a big relief.



#8 Dusky

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Posted 22 June 2019 - 03:30 PM

I must say minispares are awesome as well. Ordered loads of times, and when items were damaged in shipping they quickly were refunded/new items sent out. Saved my butt a few times when I used their Express shipping :)

#9 hunterg30

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Posted 25 June 2019 - 11:35 AM

Pity can not say the same about Mini spares in Oldbury , still waiting nearly 3 weeks

#10 Vinay-RS

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Posted 26 June 2019 - 09:35 AM

I've only had great service from Minispares. Their customer service via email is far superior to anything I've experienced locally (South Africa). Usually emails get a response in a couple of hours at the latest and the folks I have interacted with have been very knowledgeable and helpful. Both recent orders were shipped very quickly and arrived in the country within a few days. Well packed and complete.



#11 Steve220

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Posted 26 June 2019 - 10:09 AM

Pity can not say the same about Mini spares in Oldbury , still waiting nearly 3 weeks


They're not technically a minispares, but sell under license. Worth giving them a bell as I do often buy from them.

#12 stevie77

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Posted 29 June 2019 - 08:15 AM

I put my order in with mini spares yesterday morning at 09:30, all processed by 13:30, being dispatched by DHL standard delivery for delivery on Tuesday!
Impressed with speedy service ?




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