To one and all on TMF, if you happen to own a Neff Oven this may save you some money.
Yesterday when i switched the fan oven on to cook dinner, there was a massive blue flash and nothing. No power at all, one dead oven. Mmmm so opened the door and nothing obvious so checked the light and basically the bulb had blown off the metal conductor??? Weird.
So checked the breakers in the garage and the oven one had popped. So gingerly reset it and it stayed selected. back to the oven and the clock was flashing 00:00 so that was a little victory. However the fan oven was still dead as a dodo but the top oven / grill worked fine. Damn.
So went and hit the interweb and had a good look around the Neff site. Not a lot of help there and all it said was call for one of their engineers. £99 for them to rock up and not including parts. Knickers to that noise, time to have a good search to see if there is a hidden fuse. Nothing online at all. No wiring diagram for my particular oven, so a dead end there. Back to Neff and have a look at there parts list for my oven. AND nothing to hint at a fuse, damn.
Right power off and took it out of the cabinet to see what was what. Nothing obvious so off with the back panel. Lots of wires but no damage and no fuse. So off came the top panel that covers the main selectors. AND nothing. Damn.
By now i'm looking at having to call an engineer. The wife checked to see if we had extended warranty but no joy. So she rang the local Neff supplier for our area which happens to be DB domestics dow sea rd in Eastbourne. She talked to this chap for a few minutes after explaining what had happened and he said "reset your clock"
Now it cant be that simple can it, baring in mind there was nothing on the Neff website that mentioned this. Wife reset it and BINGO it worked. New bulb later for £2.50 and that was it.
So if you happen to come across this for a Neff built in oven or even another make, trying resetting the clock first if you had total power loss. It can save you a flipping fortune. The clock is used for the settings for the fan oven, timer etc etc.