17 replies to this topic

[colinu]

Folks,

Is anyone else having trouble getting replies from RetroRetrims? I’ve sent them several emails asking for the status of an order I placed back in early June.. and so far haven’t received a reply. I know they are busy but common business courtesy would be to give an acknowledgement to paying customers. Thankfully I'm in no immediate rush for the parts, but the deathly silence is becoming a little frustrating.

- Colin.

[spikey]

Yes - I had the same problem. Very frustrating. Just went elsewhere in future and they were briliant (cough Optimise cough)

[jinjrich]

same here. Obviously not that keen for new business. Oh well... Went elswhere

[shorty]

tried phoning them as well as emailing them?

[jinjrich]

No.. do i have to send a postcard too?

[frenchie851]

Or telephone calls! I can seem to put an order in and with their rep I really might not bother!

[wardyxxx]

Cough....Optimise....cough......

[stardude]

bert sells great products, possibly the best mini interior stuff!

as far as i am aware, he has been on holiday and may still be there.

just give him a ring, its not hard. emailing is hit and miss, sometimes they got lost, or sometimes they just dont get looked at for a while, as the company is so busy

i wouldnt go anywhere else for my interior stuff!

Edited by stardude, 03 August 2010 - 09:24 PM.

[shorty]

No.. do i have to send a postcard too?

yeh why not, something to pass the time aha

[feybrand]

i was gonna use him as hes local but the last couple of months ive heard nothing good so might go somewhere else i think

[The_Mistro]

i have been waiting to a reply to my email for a while now! i do realise he is extremly busy at the moment, and i have heard noting but good thinks about his stuff, even people who waited 4 or 5 months for stuff to arrive said it was well worth the wait!

[Mini Adam]

I was begingging to think the same thing. Emailed about a week ago asking the status of my order and no reply as of yet...

Adam

EDIT: i take it back, I just checked my emails and had one from him a few hours ago

Edited by Mini Adam, 03 August 2010 - 10:10 PM.

[evansisgreat]

i wouldnt go anywhere else for my interior stuff!

+1

[spikey]

I couldnt see a number to call on the site?

[danie garry]

never had any dealing with em but theres alway the possibility that u'r emails could straight to their spam. any email i get from mini spares goes to my spam