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Cancel Xbox Live

Started by blackbelt1990 , Oct 15 2010 05:04 PM

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#1 blackbelt1990

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Posted 15 October 2010 - 05:04 PM

Hallow Hallow,

I'm trying to cancel my xbox live subscription... there is NO option! :angel:|

Does anyone know how it's done please? Mine's on "automatic renewal" and I don't know how to turn it off...

Thanks thanks :)

#2 LukeMoss

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Posted 15 October 2010 - 05:09 PM

I'm pretty sure there is an option on your settings in the main menu, if you cant find it then why don't you just cancel the direct debit?

#3 Timtom

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Posted 15 October 2010 - 05:12 PM

This forum says :

Also whats the xbox helpline number?
EDIT: Cancelling Your Account
To cancel your Xbox Live account, please call 0800 587 1102.


(here : http://www.eurogamer...hread_id=75563)

or. this great one...

Method #4: Get a mate to report you for calling him a **** and get your account banned :angel:

:)

#4 blackbelt1990

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Posted 15 October 2010 - 05:16 PM

I'm pretty sure there is an option on your settings in the main menu, if you cant find it then why don't you just cancel the direct debit?


I thought of that, but the payment doesn't seem to show up in my Direct Debits... hmmm

or. this great one...

Method #4: Get a mate to report you for calling him a **** and get your account banned :angel:

:)


lol, I saw that one in my search! ha... I think I'm going to have to call... proper typical that you can click "join" but not cancel.... :(

#5 RobFox

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Posted 15 October 2010 - 05:21 PM

Im just going to say this, its an absolute pain in the bum!

I wanted to do the same thing about a year ago, you need to ring them up and give them loads of details etc.

Eventually when you do get it disconnected from the payments and your console, the card you paid with will be put on Microsoft's black list and then you can never buy XBL with that card on debit again. Thats what the XBL person said to us.

#6 Cerberus

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Posted 15 October 2010 - 05:45 PM

Eventually when you do get it disconnected from the payments and your console, the card you paid with will be put on Microsoft's black list and then you can never buy XBL with that card on debit again. Thats what the XBL person said to us.



That sounds legal, :)


I'm sure I've heard of people being charged even after cancelling their subs too. Glad I got mine from play.

#7 blackbelt1990

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Posted 15 October 2010 - 05:46 PM

Eventually when you do get it disconnected from the payments and your console, the card you paid with will be put on Microsoft's black list and then you can never buy XBL with that card on debit again. Thats what the XBL person said to us.



That sounds legal, :)


I'm sure I've heard of people being charged even after cancelling their subs too. Glad I got mine from play.


I've read that too... some guy had to cancel his 7times... :angel:

#8 maggies_minder

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Posted 15 October 2010 - 05:47 PM

Eventually when you do get it disconnected from the payments and your console, the card you paid with will be put on Microsoft's black list and then you can never buy XBL with that card on debit again. Thats what the XBL person said to us.



That sounds legal, :)


I'm sure I've heard of people being charged even after cancelling their subs too. Glad I got mine from play.

thats a joke glad im on ps3

#9 xBR4DLEY

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Posted 15 October 2010 - 05:48 PM

Yeah when I rung up and asked they said you need to ring to get it turned off

#10 RobFox

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Posted 15 October 2010 - 05:55 PM

Eventually when you do get it disconnected from the payments and your console, the card you paid with will be put on Microsoft's black list and then you can never buy XBL with that card on debit again. Thats what the XBL person said to us.



That sounds legal, :)


I'm sure I've heard of people being charged even after cancelling their subs too. Glad I got mine from play.

thats a joke glad im on ps3


Yeah we ( me and my dad ) thought it was a bit on the dodgey side =/ , I bet Microsoft have tonnes of lawyers which protect them and expoloit small loopholes along the line.

In the end we were so angry with Microsoft because of the whole ordeal we bought a PS3, and im pleased to announce no problems :angel:

#11 blackbelt1990

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Posted 15 October 2010 - 06:08 PM

I've got a ps3... just never used the online... won't be able to afford at this rate! XD

#12 B-shaw

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Posted 15 October 2010 - 06:31 PM

I went onto my xbox page thingy online.
Theres an option there to 'cancel' but you cant do it from the xbox itself (at least i couldn't figure it out)

#13 blackbelt1990

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Posted 15 October 2010 - 06:34 PM

I went onto my xbox page thingy online.
Theres an option there to 'cancel' but you cant do it from the xbox itself (at least i couldn't figure it out)


When was that? Doesn't seem to exist anymore...

#14 andy159

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Posted 15 October 2010 - 06:35 PM

I've got a ps3... just never used the online... won't be able to afford at this rate! XD

ps3 online is free though

#15 B-shaw

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Posted 15 October 2010 - 06:45 PM

I went onto my xbox page thingy online.
Theres an option there to 'cancel' but you cant do it from the xbox itself (at least i couldn't figure it out)


When was that? Doesn't seem to exist anymore...


It took some finding but its there somewhere :D

Its been over a year since ive been on the online thing though so its probably changed.

also, its not a direct debit that goes out, its like a running card transaction thing. Cancel the card and they cant take your money...

Edited by B-shaw, 15 October 2010 - 06:46 PM.

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