Mini Mad
Posted 15 August 2013 - 01:01 PM
I feel bad now like a real moaner......
I wouldn't worry, it is just constructive feed back. It will all make the site better. On a new site it is always the way, the designer spends so long looking at it that small improvements get missed. It is just useful to have them pointed out.
Super Mini Mad
Posted 15 August 2013 - 02:06 PM
Lets be clear this really is a transformation over the old site and I am sure will bring you more sales but take for example..... I want a front wing, Minispares web site it can be found by drilling down on the navigation bar, but with your site I still cannot find them? Maybe its not listed yet but to have to open a window to then get another navigation point.
I feel bad now like a real moaner......
I would never suggest you are a moaner..... not to your face anyway!! lol Seriously though, we appreciate all the comments 
But I'm sorry, I still don't quite understand. Don't get me wrong, I definitely appreciate the feedback, but I am obviously missing your point. Once in the Mini Shop, you can click straight on the 'Main Shell' section and the wings are in there. Or you could just type Front Wing into the search box and it will return the results you need.
I wonder if it is down to what people are used to? Most shopping sites use the 3 column format with nav in the left column, content in the middle and less important stuff on the right. We left the aesthetic design to the designers and they have produced something out of the ordinary.
Once again, thanks for your comments.
Edited by ado15, 15 August 2013 - 02:06 PM.
Super Mini Mad
Posted 15 August 2013 - 02:18 PM
I like the sub-menu bar.. its good for nav though when you click on a catagory it disapears.. and changes to a breadcrumb nav..
This is unnecessary to remove the sub menu really if it was just fixed on every page then you could skip to another section quickly with out have to use the breadcrumb to get back to the mini shop main page to change section?
Though it is a vast improvement over the old site.
Adam
Thanks Adam. I take your point on that. Leaving the sub menu in there would make direct navigation to other main sections easier. The change of navigation style seems unnecessary as you suggest. Unfortunately, I'm not sure we are in a position to make a change to that right now. Might consider suggesting it once it has all settled down.
One Carb Or Two?
Posted 15 August 2013 - 03:16 PM
Lets be clear this really is a transformation over the old site and I am sure will bring you more sales but take for example..... I want a front wing, Minispares web site it can be found by drilling down on the navigation bar, but with your site I still cannot find them? Maybe its not listed yet but to have to open a window to then get another navigation point.
I feel bad now like a real moaner......
I would never suggest you are a moaner..... not to your face anyway!! lol Seriously though, we appreciate all the comments
But I'm sorry, I still don't quite understand. Don't get me wrong, I definitely appreciate the feedback, but I am obviously missing your point. Once in the Mini Shop, you can click straight on the 'Main Shell' section and the wings are in there. Or you could just type Front Wing into the search box and it will return the results you need.
I wonder if it is down to what people are used to? Most shopping sites use the 3 column format with nav in the left column, content in the middle and less important stuff on the right. We left the aesthetic design to the designers and they have produced something out of the ordinary.
Once again, thanks for your comments.
Yes you are correct....I found them but after navigating 2 pages and one of those I have to scroll to the bottom to eliminate that page, if it was a rear valence its 4 pages of searching. I do not think it is a case of being used to, I think its that way because it is more efficient. 
Aesthetically that could have been achieved by a pop out navigation bar?
Edited by firstforward, 15 August 2013 - 03:18 PM.
Super Mini Mad
Posted 15 August 2013 - 03:49 PM
Yes you are correct....I found them but after navigating 2 pages and one of those I have to scroll to the bottom to eliminate that page, if it was a rear valence its 4 pages of searching. I do not think it is a case of being used to, I think its that way because it is more efficient.
Ah, I see. Thanks for expanding on that. Very helpful.
What this comes down to is use of sections. If we were using the same sections as your MS example, it would be exactly that same level of navigational clicks. i.e. click once to open 'body'. Click again to open 'panel'. Click again to open 'wings' or 'rear' or whatever. We could set up sections in the same way if we concluded it to be advantageous.
In ours, and using panels as your example, you currently click 'main shell' (equivalent to MS 'body') and then you have to browse the pages to get to what you are looking for. Probably the same number of clicks, but in a different way. The issue you have found is the scrolling through the pages. Point taken.
It's interesting to talk about the way people like to navigate sites. Ultimately, it's all about how you can find what you are looking for.
Personally, I have a habit of using the search firstly, then if it doesn't return the results I am looking for, I try browsing. I appreciate others will do it the other way round. Our challenge is to make both ways as easy as possible.
Once again, many thanks for the feedback. All useful stuff
Edited by ado15, 15 August 2013 - 03:51 PM.
As seen on TV
Posted 15 August 2013 - 05:14 PM
Just had a look at the new site, and as a customer who has bought from the old site, I have positive and negative feedback to offer.
The Positive: Site is much more modern, easy (for me) to navigate and displays the products and purchase choice (colour option etc) much better instead of the old endless list.
The negative: The ease & improved display of the products has just highlighted some billet products I didn't know you had. Never spotted them on the old listings. This is going to cost me some money now - Damn !! 
One observation which I know has been highlighted by others before, but was actually very clear on the old site is VAT.
On the old site, it was clear that the prices excluded vat. A quick double check on the new, and there seems to be no mention one way or the other, at least not at product level. This could lead to some confusion. Apologies if I've missed the obvious.
Top quality products and excellent friendly service - Keep it up.
Regards
Steve
Up Into Fourth
Posted 15 August 2013 - 05:17 PM
FINALLY! Pictures and a decent layout! Me a happy chappy and far more likely to use you guys now! :)
Super Mini Mad
Posted 16 August 2013 - 11:27 AM
One observation which I know has been highlighted by others before, but was actually very clear on the old site is VAT.
Thanks for your comments Steve (and everyone else).
Yes, we have been in discussion with the designers about this. It is currently set to the 'safe' option of inclusive. If you select a country outside the EU in the checkout it deducts the VAT. But you are right, it isn't perfect. They have a meeting set up for next Tuesday to discuss this, and a few other issues, that we have raised.
One Carb Or Two?
Posted 16 August 2013 - 12:41 PM
Will you be adding a wish list?
Super Mini Mad
Posted 19 August 2013 - 03:43 PM
Will you be adding a wish list?
It wasn't on the plan, but it is now! Might be a while though. We have quite a few more pressing details to get sorted first. However, one of the issues might involve the possibility of storing an 'order' before it gets to payment. If this happens, it would have the same effect as a wish list
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