Stage One Kit Fitted
Posted 23 August 2013 - 09:00 AM
So Mini is due for renewal. I WAS with lancaster. They sent the renewal through, I wasn't happy so I canceled in writing. They then sent me a cancelation bill of £140? I argued it under the cooling off 14 day period and the fact I had not accepted the policy renewal. They came back and said I now owe them £36.00. I disputed it and they say this is a cancelation fee for NOT RENEWING!
Must say I am disappointed considering Lancaster are recommended Mini insurers!
Anyone else had a problem?
One Carb Or Two?
Posted 23 August 2013 - 09:08 AM
That's pretty poor, had the insurance started? I can understand the £36 charge if you had moved into the following year's insurance but if they charged you this before the renewal date then I would escalate the complaint using their complaints procedure and then onto the ombudsman. They shouldn't be allowed to do that IF you cancelled before the renewal date.
Stage One Kit Fitted
Posted 23 August 2013 - 09:38 AM
No the insurance hadn't started. So looks like I am going to have a little fight on my hands to dispute it, which is a tad annoying. It is principle though.
The customer service agent actually said to me, that what you get for cheap insurance. Which shocked me a little....
One Carb Or Two?
Posted 23 August 2013 - 09:46 AM
That's wrong, I've just cancelled a policy 10 days before the start date. Follow their procedure and log your time.
Good luck.
Up Into Fourth
Posted 23 August 2013 - 11:09 AM
they wouldnt even insure me cause im too young! 
i dont understand why classic car insurers do that. they should be trying to ENCOURAGE young people to own a classic car, not put them off
Crazy About Mini's
Posted 23 August 2013 - 11:22 AM
Their job is not to support the classic car scene (much as they try to make out it is) but to make cash for their rich shareholders. Young drivers are higher risk so they cherry pick older safer drivers.they wouldnt even insure me cause im too young!
Up Into Fourth
Posted 23 August 2013 - 11:27 AM
Their job is not to support the classic car scene (much as they try to make out it is) but to make cash for their rich shareholders. Young drivers are higher risk so they cherry pick older safer drivers.they wouldnt even insure me cause im too young!
yeah, fair point
Crazy About Mini's
Posted 23 August 2013 - 11:30 AM
They are well dodgy at the best of times. They try to make out do all this to support the hobby. But its all a fiddle really. They win every time. This case seems a simple one, a quick phone call to the insurance ombudsman would be worth doing if the OP gets no joy in a day or two.Their job is not to support the classic car scene (much as they try to make out it is) but to make cash for their rich shareholders. Young drivers are higher risk so they cherry pick older safer drivers.they wouldnt even insure me cause im too young!
yeah, fair point
Up Into Fourth
Posted 23 August 2013 - 11:38 AM
this might not make sense. but bare with me... i think classic insurance is a bit like that special shampoo for men... its basically just the same as the standard stuff, but you actually pay more because you think its made for you, and that it will somehow be better...
Crazy About Mini's
Posted 23 August 2013 - 11:44 AM
this might not make sense. but bare with me... i think classic insurance is a bit like that special shampoo for men... its basically just the same as the standard stuff, but you actually pay more because you think its made for you, and that it will somehow be better...
Up Into Fourth
Posted 23 August 2013 - 11:46 AM
this might not make sense. but bare with me... i think classic insurance is a bit like that special shampoo for men... its basically just the same as the standard stuff, but you actually pay more because you think its made for you, and that it will somehow be better...
Not me, I pay less than £60 for fully comp with agreed value
oh really? not bad at all, they told me that even if i was old enough it would cost me about £600 fully comp... its probably just because im a 'youth'
Crazy About Mini's
Posted 23 August 2013 - 11:52 AM
Mini costs me £58 agreed at £3k 2000 miles a year, MGB GT is £67 agreed at £2.5k and 6000 miles a year. Age has some benefits!this might not make sense. but bare with me... i think classic insurance is a bit like that special shampoo for men... its basically just the same as the standard stuff, but you actually pay more because you think its made for you, and that it will somehow be better...
Not me, I pay less than £60 for fully comp with agreed value
oh really? not bad at all, they told me that even if i was old enough it would cost me about £600 fully comp... its probably just because im a 'youth'
Mini Mad
Posted 23 August 2013 - 11:58 AM
Mini costs me £58 agreed at £3k 2000 miles a year, MGB GT is £67 agreed at £2.5k and 6000 miles a year. Age has some benefits!
Who are you insured with? Mine is cheap but not quite that cheap.
Matt.
Crazy About Mini's
Posted 23 August 2013 - 01:01 PM
Adrian Flux for one and Peter Best for the other. I always bounce them off against each other and that helps. I usually get the legal cover free and sometimes recovery too.Mini costs me £58 agreed at £3k 2000 miles a year, MGB GT is £67 agreed at £2.5k and 6000 miles a year. Age has some benefits!
Who are you insured with? Mine is cheap but not quite that cheap.
Matt.
Mini Mad
Posted 23 August 2013 - 02:10 PM
Adrian Flux for one and Peter Best for the other. I always bounce them off against each other and that helps. I usually get the legal cover free and sometimes recovery too.Mini costs me £58 agreed at £3k 2000 miles a year, MGB GT is £67 agreed at £2.5k and 6000 miles a year. Age has some benefits!
Who are you insured with? Mine is cheap but not quite that cheap.
Matt.
0 members, 1 guests, 0 anonymous users
