Do you have anything else to test the serial cable on? Are the speed settings correct on your megajolt app? It should be something like 9600baud rate, data bits 8, stop bis 1, parity none, flow control xon/xoff - they are the usual typical settings, the only thing I have ever had to change is the baud rate in about 15 years of working with telecomms and lately cisco networking devices. I've used megajolt and Emerald on my Win 7 laptop with usb to serial. Maybe pop into local computer shop if you have one near you so they can test your serial connection on something else. Stick with the ECU, its a very good setup!