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Blooming Mini Sport


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#1 c00mes30

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Posted 30 October 2013 - 06:49 PM

Ordered a stage 1 kit on sunday so that i could fit it this weekend, got an email saying that its been paid and they would send an email when it was dispatched, so i had nothing by today so rang them to find out that they didnt have the whole kit in stock! they said they could ship what they have and the other items will arrive some point in the next 7 days!
the thing that annoys me is that the only reason i found out was because i chased them and there was nothing on their website, if there had been i would have gone to mini spares instead!
rant over
Sorry

#2 richw911

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Posted 30 October 2013 - 07:10 PM

Exactly the same happend to me and lots of others on here, they promise the online stock checker is correct but it rarely is then they take your money and dont even bother to inform you they have nothing to send.



#3 sledgehammer

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Posted 30 October 2013 - 07:17 PM

had this a few years ago  with bearings -

 

web site said in stock - but no stock on phone

 

not got any better then  :o
 


Edited by sledgehammer, 30 October 2013 - 07:18 PM.


#4 Wise Old Elf

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Posted 30 October 2013 - 07:19 PM

I mostly use Minispares and have never really had a problem like this. Can you cancel your order and order through Minispares?



#5 richw911

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Posted 30 October 2013 - 07:28 PM

Minisport say "       We have in place a system on the website that shows the exact status of each product available to buy. This is 99% accurate although some slight descrepancies can occur for example if multiple customers are buying the same item but not checked out, will show incorrect stock levels.  "

 

Which is not true because when I ordered my item it showed instock at the time of order and was still showing instock over a week later when I was told on the phone they had no stock and didnt know when they would have any!

 

I even said the the guy its not a problem if things are out of stock etc - these things happen but why cant you 1. email people to let them know 2. not take peoples money UNTIL the goods are dispatched. 

 

Clearly they dont want to listen and continue to annoy customers.


Edited by richw911, 30 October 2013 - 07:28 PM.


#6 Cooperman

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Posted 30 October 2013 - 08:41 PM

They seem to be well-known for doing this. Never had that problem with Mini Spares.



#7 myredmini

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Posted 30 October 2013 - 09:57 PM

Become a TMF+ member for £5 a year and enjoy 7.5% off on your minispares orders. My first order gave me my £5 back easily!



#8 surfblue63

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Posted 30 October 2013 - 11:06 PM

Are they still doing this. I stopped ordering online from Mini Sport about 5 years ago because of this situation.

 

Mini Spares always tell you if it is not in stock.

 

By the way, they may send the parts in 7 days, however it will probably take longer.



#9 Shifty

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Posted 30 October 2013 - 11:10 PM

Are they still doing this. I stopped ordering online from Mini Sport about 5 years ago because of this situation.

 

Mini Spares always tell you if it is not in stock.

 

By the way, they may send the parts in 7 days, however it will probably take longer.

 

Happened to me a couple of years ago and has happened on pretty much every order i've placed with them.  I had to chase them to cancel the order and get my money back.

 

I think i've even been charged twice for delivery when only 1/2 the stuff was available.



#10 Carlos W

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Posted 31 October 2013 - 06:17 AM

The other thing about minispares is they don't take the money until they're ready to dispatch which I think is fantastic

#11 Mood 1990

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Posted 31 October 2013 - 08:06 AM

Minisport are also currently unable to get hold of any winter tyres apart from nankangs. But it still lets you order hankook, yoko and maxis with a stock level of "to order" and then you get an email saying they cant get them and only have nankangs. 



#12 matty1303

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Posted 31 October 2013 - 08:49 AM

Ive heard that on the stage 1 kits, the exhaust isnt being made anymore so thats why they are out of stock



#13 c00mes30

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Posted 31 October 2013 - 12:55 PM

its the springs for the carb that they are missing and they can not give me an exact date only that will be in the next 7 days!



#14 SA MINI

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Posted 31 October 2013 - 01:02 PM

check you have the right carb needle in it too

they sent out a rediculously wrong one with my kit a while back

left me & pete baldwin a bit baffled when i took it for a tune up

#15 Chris Jones

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Posted 31 October 2013 - 01:03 PM

Become a TMF+ member for £5 a year and enjoy 7.5% off on your minispares orders. My first order gave me my £5 back easily!

 

Aw I wish I'd have known this before!






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