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Dvla. What's My Next Plan Of Action ?


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#1 SA MINI

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Posted 13 November 2013 - 01:06 AM

Hi. Basically some time ago 20th of July 2013 to be infact.
I bought a 4x4 from someone through face book
For scrap value as it dropped its cam belt & obliterated the head.

I signed all the v5 ect & kept the green slip (new keepers form) & got a receipt of sale.
The car also had a months tax & mot on it at the time.

After a month of odd evenings it took me to rebuild the engine I still had not recived a log book for it. I held out a couple of weeks longer..... Nothing. I then contacted the person I got it from to which they assure me the logbook was signed & sent off after sale of the car.
I contacted DVla by phone, got put on hold for a while & eventually told to apply for a new log book along with the green slip i filled out on the purchase. After photo copying the slip just Incase. I sent the genuine one off with the relevant form.
Waited another month & heard nothing back for a while, then recived a letter along with my form I sent of with my green slip stating the registration I wrote down was unclear & can not be processed.
Even though my green slip was with this letter so if would have been obvious what the registration was.
I actually asked 3 people without explaining why I was asking them to read the registration I wrote that was supposibly unclear, they all read my writing fine.
Also they decided to keep my green slip form for some reason.
I then filled out another registration application & made it as clear as I could. With a photocopy of my new keepers form, plus a copy of the purchase receipt. A week later they sent me a letter stating they have recived my request & they are dealing with the matter.
I've waited & waited but still nothing.
I've rang up a number of times & if I'm not on hold I don't get answers either.
It's now been roughly 4 months & the car is registered to no one by the looks of it.
& The old owners have not had any tax expired fines.
The car is ready to sell on & this is really cheesing me off
What would be my next option ?
Cheers

#2 Ethel

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Posted 13 November 2013 - 02:07 AM

Parliamentary & Health Service Ombudsman, once you've been all the way up their internal management chain. It might chivvy them up if you express an intent to pursue a civil court claim against them to recover the costs of having it moved and stored, as you can't put it on the road until they get their act together.



#3 Guess-Works.com

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Posted 13 November 2013 - 08:16 AM

Go to a local DVLA office, before they shut forever....

 

https://www.gov.uk/dvla-offices



#4 mk3 Cooper S

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Posted 13 November 2013 - 12:26 PM

Sounds like it may have some hidden histiry that they are investigating?



#5 SA MINI

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Posted 13 November 2013 - 04:24 PM

Sounds like it may have some hidden histiry that they are investigating?


Hope not.
Nothing poped up on the my car check before I purchased it

#6 firstforward

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Posted 13 November 2013 - 05:38 PM

Go to a local DVLA office, before they shut forever....

 

https://www.gov.uk/dvla-offices

 

I believe they closed forever in October?



#7 Jordie

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Posted 13 November 2013 - 06:46 PM

Not true. Dec 13th for newcastle.

#8 Carlos W

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Posted 13 November 2013 - 07:04 PM

Not true. Dec 13th for newcastle.

 

 

The one in Gosforth, spent many hours of my life in there



#9 Jordie

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Posted 13 November 2013 - 09:19 PM

Been today....joys of taxing a fleet of vehicles.....last time. Online now....how many will get lost in post.



#10 Carlos W

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Posted 13 November 2013 - 09:24 PM

Been today....joys of taxing a fleet of vehicles.....last time. Online now....how many will get lost in post.

 

I worked at Tyneside Audi at Silverlink, then a place at Tyneside Autoparc so spent loads of time there doing cherished transfers etc






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