Well, after 8-9 weeks of trying to get it in with my chosen repair bodyshop I finally gave in and said 'who is your approved audi repair shop, i just want this sorted now'
UK Carbody tried to return the car to me today - the bumper is dull and matt compared to the body, there is a 1mm deep gouge about 2 inches long on the side of the bumper and THEY DAMAGED MY ARCH!!
Not just that, but the bumper still had filler dust on it and wet stains from where it had it's final rub back and compounding!
The conversation was basically this:
Me - The paint doesn't match, it doesn't sparkle - it's more matt.
Garage - All cars have different coloured bumpers to body. We sprayed it off the Chassis Plate code.
Me: But the paint is 5 years older, you can't expect it to have suffered no effects from 5 years of sunlight'
Garage - We don't store 5 year old Audi paint, that's what you get.
Me - There wasn't a difference like this before
Garage - no, it's plastic bumper and metal car, of course it won't match.
Me - So where has the damage on the arch come from, this wasn't there before, you can check the sheet when you collected it.
Garage - We repair cars, we don't damage them.
Me - Well I am not happy with this condition.
Garage - *calls his mate over* right this'll be interesting *gets in my car, drives off.
I'm now without a car for the 4th day in a row (courtesy car on the way tomorrow) and have probably spent over £50 on phone bills, plus time that I owe my workplace who thankfully allowed me time this afternoon to ring the Insurance Co and get the Courtesy Car sorted.
What compensation can I get for 4 months of stress, financial impact, loss of social hours due to making up time at work... NOTHING.