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Tmf+ Subscription Renewal, Paid - Not Appearing In Subscriptions


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#1 Norris73

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Posted 07 July 2020 - 07:07 PM

I have just renewed my TMF+ subscription (5th year). I paid via PayPal and received email confirmation from PayPal, however I have not received the TMF Subscription Payment Successful email as I have in previous years. The TMF+ subscription is not showing under subscriptions, could a forum mod look into this for me?

 

Sorry to be a pain.

 

Thanks,

 

Olie

 

 



#2 sonikk4

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Posted 07 July 2020 - 07:17 PM

According to the system you are paid up as of 20:14

 

14183 PayPal: Subscription started. Set trans_id 9774 to paid, paid 5.00 173.0.81.1  Today, 08:14 PM



#3 Norris73

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Posted 07 July 2020 - 07:28 PM

Thanks,

 

I have just received the notification from the forum that payment was successful (email received at 20:13), 20 minutes after the email notification from PayPal for the payment. Payment was made according to PayPal at 19:53.

 

TMF+ subscription now showing as active.

 

You would have thought working in IT for the day job I would be more patient!

 

Sorry again.

 

and thanks for checking.

 

Olie


Edited by Norris73, 07 July 2020 - 07:28 PM.


#4 sonikk4

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Posted 07 July 2020 - 08:50 PM

No worries.






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