26 replies to this topic

[Spider]

Thanks for sharing your thoughts and experience! The thing is; I sold it as being never used and bought new...

 

In this case, yes, I think it fair to come to the party in some way. If he's asked to a 50% refund, that's probably very fair under the circumstances, but again, up to you to weigh up. I think as an alternative here is to offer to take the gauge back and refund him.

 

Just one last thing I forgot to included in my last, as he has fitted it to a 1275 engine, with an adaptor he's made, I'd wonder if he first tried to fit it without an adaptor or if his adaptor is too short. The issue with stock 1275 heads here is the Bulb bottoms out on the casting under the thermostat and that will damage the bulb, resulting in a loss of gas from the capillary. I'd respectfully be asking for a few photos of the bulb.
 

[GraemeC]

Ask him to return it so you can have it tested and, if found faulty, give him a refund. He won’t do this as he’s trying it on to get it cheap.

If he does do it, give him the refund and offer it for sale again but with the issue described. You might get slightly less money but you’ll have avoided dealing with this character too much.

[fokko]

Thanks guys, for your ideas, again... As the guy who bought it is in Malaysia, asking him to return the gauge is probably more expensive than giving him the 50% refund (33 euro).

 

 

 

Just one last thing I forgot to included in my last, as he has fitted it to a 1275 engine, with an adaptor he's made, I'd wonder if he first tried to fit it without an adaptor or if his adaptor is too short. The issue with stock 1275 heads here is the Bulb bottoms out on the casting under the thermostat and that will damage the bulb, resulting in a loss of gas from the capillary. I'd respectfully be asking for a few photos of the bulb.

 

 

If the gas is (partially) lost I would say it would give a lower reading, but not erratic reading, right?

[Spider]

 

If the gas is (partially) lost I would say it would give a lower reading, but not erratic reading, right?

 

Usually when the Gas is lost, it won't read at all, but if the Bulb has bottomed out hard in the Head, it may not leak but may give funny readings.

[gazza82]

Get pictures of the 'bulb'

[Midas Mk1]

If it was me Id have given up patience with this person long ago..

[tmsmini]

To make a long story short, depending on when the gauge was purchased, there were some production issues. I was using capillary gauges for both coolant and oil on two cars.

I went through a number of gauges before I switched to electric. It has taken eight months to resolve issues with Caerbont, but they said the replacement gauges on on their way.

 

I started off resolving the issues with the US distributor, but he got tired of me claiming the gauges were faulty. I then sent a set to Caerbont to be repaired. I tested the set I got back in a pot of boiling water and they were way off.

That was about eight months ago. Then the pandemic hit and I think they were making protective equipment as well as furloughing a number of people.

 

The gauges are date coded and they are good about covering them under warranty, but shipping is prohibitive.

[fokko]

Thanks all for the information an thoughts provided. The conversation with this guy kept going on as expected. In the end I got fed up and paid him the 50% refund and promised myself I would never ever ship things I sell to countries other than e.g. UK, France, Belgium, Germany and my own country ...

 

For everybody's information, this is the additional information/questions he provided;

 

when asking him to take the sender unit from the cylinder head:

 

I will try but most article say that this is dangerous and could damage the bulb as the bulb gets stuck in the head sometimes. I can do it but if it gets damaged then will you refund complete? Mine is using an Adapter so this most likely wont happen but just to note that it might. A better idea would be to dismount the meter and shake it to show the free play? Not sure what can be seen from the Bulb condition? looking for Kinks or discolourization from contact? You suspect there is no full contact?

Then I explained what I was looking for:

 

Oh I add adapter already so definately not bottom out. I can send picture. Do u agree if I remove meter and shake ia sufficient to explain the free play?

Explained it still could be the case the sensor/bulb would hit the inside of the head.

 

Yes I did, thats why I dded the adapter

My head is 12G940 , I have a spare

Without adapater it fits bit touches just a little, with adapter we move it 1/2cm back. I have a a vernier gauge to measure

Its 100% not touching. I can remove it if it makes you happier to show you.

So if you see that its not kinked , will you refund 50%?

This is adapter

 1.jpg   23.52K   0 downloads

 

This is fitting on my spare 12G940 head. Its fits snug, almost touching the wall but not literally touching. With adapter its definately not touching anymore. Too far away

 2.jpg   36.79K   0 downloads

 

No matter what difference in casting

of same Cast 12G940

[GraemeC]

Sounds like he's trying it on to me, but sometimes the easy answer for a stress free life is just to roll over.

 

How is it secured in that adapter - there's no way of tightening it, ie no backing nut.

 

 

"I will try but most article say that this is dangerous and could damage the bulb as the bulb gets stuck in the head sometimes. I can do it but if it gets damaged then will you refund complete? Mine is using an Adapter so this most likely wont happen but just to note that it might."

 

Reading between the lines - "I've already damaged the bulb but don't want to admit it.  If I show you a photo I will claim the damage is from removing it as per your instructions.....!"

[gazza82]

Pretty sure a slight dent in the bulb will not make it "shake" at the needle ... it's sealed. But if it's split it won't work at all.

[Spider]

I gotta say, having read what he's sent back, I would have likely responded with something like;-

 

" Please respond with the photo I have asked for, until you do, I will not engage you any further on this matter "

 

It's a reasonable request, and one that's easily and simply accommodated.

 

 

Perhaps on any future sales, when advertising describe it as you ordinarily would but include " will be sold with faults, if any " or " I have provided an honest description here based on what I can see, however the item is not tested and sold as is "

[tmsmini]

I have literally had about 6 gauges in the last two years and although there are two types requiring different adapters, none have been screwed into an adapter like that.

As someone said earlier typically when they go, they start reading low and then stop altogether when they are finished leaking. Not one has failed witha shaky needle.

Terry