52 replies to this topic

[taffy1967]

Right my daughter has been using facebook recently and downloading god knows what programmes and whilst doing a full 'Spybot - Search & Destroy' scan, it pulled up a few problems which I dealt with.

The trouble is one of them won't go and keeps on reappearing no matter how many times I run Spybot - Search & Destroy.

I also ran Ad-Aware which found a few more and deleted them though.

Anyway I'm stuck with: -

'My Way My Websearch' and it says its threat is PUPS?

The description it gives is: -

The toolbar gets installed via download from a website. It also has a plugin for Microsoft Outlook, which is run at system startup. Everytime the user looks for a statement with the search function, an obviously unique identification number ("sauid") is sent to a webserver. When uninstalled, some registry entries and files remain on the system.

I did uninstall the toolbar, but I can't get rid of the 1 entry that keeps on popping up on Spybot.

So how can I get rid of it completely and should I be worried?

Thanks for any help.

Edited by taffy1967, 08 November 2008 - 10:16 PM.

[Chrisss!]

have you done a system restore mate ??

[JamesF]

Try running the antivirus software in Windows Safe Mode. Turn the computer on and keep tapping F8 until a menu comes up and choose Safe Mode. [Edit:] Then log on as Administrator[Edit]

The best way to completely get rid of it if it's a persistent virus is to reinstall Windows.

Edited by JamesF, 08 November 2008 - 10:20 PM.

[Shifty]

How about trend housecall?

I usually find that to be good.

[taffy1967]

Thanks I'll try using safe mode and then running Spybot - Search & Destroy?

[nomininolife]

http://www.pchell.co...websearch.shtml


Try this first, it has to be a lot worse to warrant a re-install.

Also before you un-install de-activate system restore until you have restarted the machine a coule of times with the program removed.

Only then should you re-activate system restore.


David

[taffy1967]

http://www.pchell.co...websearch.shtml


Try this first, it has to be a lot worse to warrant a re-install.

Also before you un-install de-activate system restore until you have restarted the machine a coule of times with the program removed.

Only then should you re-activate system restore.


David

Thanks I've gone through the hijack this list and none of it appears there. So it looks like it's gone after all.

[nomininolife]

Thats great news.

David

[taffy1967]

But unfortunately it's still showing up after a Spybot - Search & Destroy scan and even though I select to delete it, it still stubbornly remains.

I even tried fixing it under safe mode, but it's still there.

Edited by taffy1967, 08 November 2008 - 11:43 PM.

[BadgerBaiter]

Have you run a Registry Cleaning program as well - I think the one I use alongside Spybot is called Reg-X .. or not. need to double check !

[nomininolife]

Thats exactly what I said!!




David

[taffy1967]

Well I'm using Vista and I turned off system restore last night, but Spybot - Search & Destroy is still bringing the same file up every time I run a check and it just won't get shot of it.

Windows Defender also started up when I tried to remove it and asked me whether I wanted to allow this registry change and I said yes, but the file is still there.

It's really annoying.

[yorkshirechris]

Might be worth buying a cheap USB HDD and backing up everything you want to keep, and wiping the whole system and starting again.

My other half had SEVERE problems on her laptop, I did just that, and it's like new now.

Edited by yorkshirechris, 09 November 2008 - 04:51 PM.

[taffy1967]

Well it seems a bit of a drastic thing to do for one little registry entry?