17 replies to this topic

[pablo_agogo]

If you are dissatisfied with the outcome you should, in the first instance, use your insurance companies internal complaint procedure. If the car was repaired as you say by an 'approved garage' this should add weight to your complaint. It is not unreasonable to expect the repair to be of such a quality to be un-noticeable and the repair to return the car to a pre-accident condition.
If you could also find any documents pertaining to the standards that the insurance company expects from their own approved garage and see if there is any conditions that havn't been met to which you could point out to them.

Good luck and don't let the b**stards wear you down...

[minidaves]

approved repairer in some cases = crap it up, looks alright, done as cheap as possible.

[frenchie851]

Is your wife on your insurence?

I was just wondering if you could get out of 'signing the satisfication note' by saying 'it wasnt me it was my wife and Im not happy' if she isnt on the insurence!?