20 replies to this topic

[minilee94]

I bought 3 things from dsn classic a brake servo plate a heater stub take off and a pressure relief valve cap

And the stub take off and pressure valve cap both of them in my opinion are crap
There is black marks all round the cap like its not been annodised properly and the stub has marks all round the surface were the bolts go though

What are dsn classics like wen you want to send somthing back?

[mini13]

They are normally pretty hot on the quality of their anodising, I would expect they would want to know about this.

[sherly]

Just phone them up and ask them? 

[fastcarl]

How about talking to them before blabbing       of your discontent on thre net, there will no doubt ne a perfectly logical explainatin ofr    any problems

 

 

carl

[retrodave]

Used them loads never had any issues and I couldnt agree more with Carls post, why bad mouth them on here and you havent even taken the issue up with them?

[minilee94]

Yeah I'll give them a call tomorrow its just annoying you spend £55 on stuff for it not to be any good iv now gota pay for it to be sent back

[minilee94]

And I'm not bad mouthing them I was just asking if there normally okay with issues with there items and iv only just picked up the parcel and opened it so that's why I haven't yet spoke with them

Edited by minilee94, 28 November 2013 - 06:01 PM.

[[email protected]]

As with all things, it's best to give the supplier/shop a ring and give them a chance to rectify any issues you may have. I am sure Steve will be able to help

[Mini 360]

Contact them before mouthing off about their products online maybe.....?  

[Carlos W]

The OP was asking for advice and about other peoples experiences rather than mouthing off!

[Tamworthbay]

I agree that its only fair to give the supplier a chance to sort it BUT I don't think its fair to slate the OP on this one. After all he has paid a LOT of money for a few shiny bits, its only right that they should arrive as expected. He now has to waste his time and money to correct it so I think a simple 'what are they like to deal with' post is not unreasonable. If you are paying a premium price for a premium product you shouldn't expect second rate quality control.

[firstforward]

MOD Edit: there is no need for personal attacks and they will not be tolerated.

Edited by Tamworthbay, 28 November 2013 - 06:14 PM.

[megamini_jb]

Contact them before mouthing off about their products online maybe.....?

Not exactly mouthing off is he....

[minilee94]

Thank you for the last few posts I'm not the one for mouthing of if I don't need to I was simply asking to see if the product are all like this is if its just a one off thing

Thanks

[jsiggee]

Every time I've been to the shop they've been very helpful.

 

They take extreme pride in their RetroSport products so I'm certain they will be saddened to hear you are dis-satisfied with the products you have purchased and are likely to be as helpful to you as they can be.