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Protech Shocks. Good Service.

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#1 ace01


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Posted 22 October 2020 - 10:05 AM

I bought second hand some nearly new Protech shocks some two years or so ago.  Although the car they are fitted to has not moved since, I just haven't finished things yet(!), one of the shocks had a leak.  I phoned Protech who told me to send in the pair as they might be covered under warranty.  Even though I admitted I had not bought them new.


Shocks duly sent off, I phoned a couple of days later simply to ensure they had arrived.  The chap I spoke to said they had them and would be repairing the problem and there was no charge.  The next day they arrived with me.


What can I say?  Brilliant service.  

#2 Maccmike8


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Posted 22 October 2020 - 10:17 AM

Wow that is a great service.

#3 cooperd70


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Posted 22 October 2020 - 12:36 PM

Now that's customer service ?

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