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Unable To Pay Subscription

Started by Shooter63 , Nov 19 2022 10:07 AM

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19 replies to this topic

#16 Bec

Crazy About Mini's

Admin
5,899 posts

Location: Narnia

Posted 28 November 2022 - 09:57 AM

Good morning,

I'm really sorry there have been issues with TMF+, it's completely my fault - Paypal was asking for some updated details on the account whilst I was away for two weeks. I spotted it on my return this morning and it is all up and running again now.

Again, I'm really sorry for the delay in fixing this.

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#17 Jarvis_SPI

Stage One Kit Fitted

TMF+ Member
53 posts

Location: Berkshire

Posted 28 November 2022 - 10:08 AM

Can confirm it's working again as I've just paid!

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#18 Bec

Crazy About Mini's

Admin
5,899 posts

Location: Narnia

Posted 28 November 2022 - 12:23 PM

Can confirm it's working again as I've just paid!

Thanks so much for confirming :highfive:

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#19 sonikk4

Twisted Paint Polisher!!!

Admin
15,951 posts

Name: Neil
Location: Oxfordshire

Posted 28 November 2022 - 05:39 PM

Hiya Bec the peeps who have msgd me re this issue have also managed to pay so happy days

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#20 Deathrow

Have you tried turning it off and on again?

TMF IT Specialist
5,734 posts

Name: Adam
Location: Manchester, UK

Posted 29 November 2022 - 05:24 PM

Good morning,

I'm really sorry there have been issues with TMF+, it's completely my fault - Paypal was asking for some updated details on the account whilst I was away for two weeks. I spotted it on my return this morning and it is all up and running again now.

Again, I'm really sorry for the delay in fixing this.

Thanks for sorting that out Bec. This sort of highlights the fragility of the current subscription system as it gives no indication of what has gone wrong in any of the logs.