I was just thinking about my phone contract and Im a but puzzled so I thought I might ask on here, see if anyone works for a phone company...
About 2 years ago, maybe more someone from 02 rang my mum and asked if she wanted a new contract. As she already had a good contract she suggested that I might want it. The deal was, I got a new simcard sent to me, I pay £25 a month and get 1000 free texts or 500 texts and 500 multimedia messages, plus 600 anytime minutes. At the time it was the best deal Id heard of, and as I say, Ive had it for ages. I get people ringing me saying they can beat it, then I tell them what I pay and what I get and they realise they cant

Thing is, its only the sim card, but at the time I had a phone anyway so it didnt matter... but last September, my phone broke. Luckily it was still (just) under the warranty so because they couldn't fix it, they replaced it. Now however, my replacement phone, as broken (in the last few days).
What I want to know is, if I went into an o2 shop and said that I havent upgraded my phone in 2 years then do you reckon they will adjust my contract as it was so long ago. I want to keep my number ideally, and a new phone would be cushty!! If I have to change my number, I will, as Ive actually had a few problems receiving some peoples texts and sometimes calls

Those of you who are on contract, what network and what is yours like? How did you get it? How long have you had it
Sorry for all the questions!!
Ta for your help!
Raz xx