i received the papers only to find that it was nearly £450 they wanted off me and that it worked out more a month than im paying now!
I have since had a few other quoted nearly £100 cheaper so as they have changed broker (basically someone else take the money out my account) iv had a letter off them confirming my direct debit details, there was also a cancellation form in there so iv signed that and sent it off, i phoned sureterm to tell them that i had found it cheaper and i no longer wish to renew my policy with them, baring in mind i only received the documentation yesterday and my insurance ran out today,
there now telling me because they have sent me a temporary cover not (temp insurance cert) that my policy had started and renewed as from today and i need to write an official letter telling i wish to cancel my policy and i may be faced with a cancellation fee, again baring in mind my cars only been insured from 2am this morning so just turned 12 hours!
So where do i stand, i havnt officially sent any documents back saying i agree with the terms, and they also gave me a completely different quote over the phone than iv been given on paper.
Edited by Its a mini thing, 07 January 2009 - 02:04 PM.