
Recent Repair Work Fails Mot :(
#1
Posted 17 July 2008 - 06:34 PM
What should I do I have spent so much money on this project : (
upset choco
#2
Posted 17 July 2008 - 06:37 PM
if they don't want to know then take the next step
#3
Posted 17 July 2008 - 06:50 PM
#4
Posted 17 July 2008 - 06:55 PM
You paid to have these panels replaced properly, not tack welded in place. Make sure you find the paper trail of your dealings with them in case you have to take this to a more serious level.
#5
Posted 17 July 2008 - 07:07 PM
#6
Posted 17 July 2008 - 07:14 PM
I know how you feel about 'arguing' with companies that have done wrong, but the first thing to remember is 'not to go in all guns blazing'. Talk nicely to them, preferably in person, and explain that it's failed the MOT on the work they did. If poss, take someone with you who's more in the know in case they try 'male-cow-pooing' you.
Second thing is, don't pay another penny to them for any rework! They gave you a quote for what you rightfullly expected to be a proper quality job and you duly paid up. If anything, they should offer you compensation for the time you've wasted having to sort it all out.
If they do get snotty with you, then it's time to get tough and do a bit of name dropping. Drop TMF for starters (bad publicity), but don't start threatening legal action straight out. I'm not sure which govening body is responsible for this kind of situation but there must be one. Anyone know?
Hope you get it sorted quickly!
#7
Posted 17 July 2008 - 07:19 PM
#8
Posted 17 July 2008 - 07:24 PM
Also another thing, I cannot point fingers but the steering wheel came of the other day. There was no nut

Edited by chocolate jazz, 17 July 2008 - 07:27 PM.
#9
Posted 17 July 2008 - 07:26 PM
#10
Posted 17 July 2008 - 07:35 PM
depends if you asked for the work to be done at an MOT standard level. if you didnt ask for it and they didnt say it would pass on an MOT then you will find it hard to fight your case. read any receipts you have carefully to see it they offer a gurantee or anything.
Surely, if they are being paid to do work for a customer, then it should be carried out to a standard that is safe, if it wouldnt pass an MOT then it hasnt been carried out to this standard..?
#11
Posted 17 July 2008 - 07:38 PM
Talk to the Citizen's Advice Beareu, who I believe will basically tell you that you need to talk to Jonspeed, give them a chance to rectify the work, if that doesn't work you need to write them an formal letter giving them x amount of days to sort out the work, before you'll then proceed with court action (small claims court can recover these costs). Send if via Special Delivery). After this time has passed you'll then have to move on with a claim in the small claims court.
#12
Posted 17 July 2008 - 07:39 PM
Nobody in there right mind for instance would fully weld A panels on.
A few pictures would help, be careful before slagging anyone off for the moment, when you say tacked what do you mean, if it is literally tacks then that would not be acceptable
Cheers
David
Edited by R1mini, 17 July 2008 - 07:43 PM.
#13
Posted 17 July 2008 - 08:02 PM
#14
Posted 17 July 2008 - 08:39 PM
#15
Posted 17 July 2008 - 08:47 PM
If they disagree, what can I do
trading standards would take an interest, and they've just applied to be able to do MOT's, so might take the threat seriously.
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