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Recent Repair Work Fails Mot :(


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#31 62S

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Posted 21 July 2008 - 07:26 AM

Jonspeed have been going for 30+ years and the guy who started it was called Jon (Mackley) hence Jonspeed, although he no longer has anything to do with it and hasn't for about 15 years.

They did some good stuff in the dim and distant past.

#32 garrett3

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Posted 21 July 2008 - 08:00 AM

I just feel that if a company is to be slated then there must be hard evidence.

I could start a post stating that mbm sold me a cut and shut of a mini and reliant robin, some may even believe it and join in the rant but without pictures and expert backing its just heresay.

The car should be inspected correctly before posting.

The owner should contact the garage in question to see what they have to say before posting

The garage should be given time to put the repairs right before posting

The owner should get expert second opinions before posting

Yes I have had dealings with Johnspeed, they always seem very very busy and although I have seen a couple of complaints i will say that the happy customers far far outweigh the unhappy.

What is often the case with MOT quality repairs (not restoration quality) is that the panels (lets take the floor pans) are tacked into place from the under side and then fully welded on the inside. This is fairly normal practice.

The owner did say thety were fine from the inside.

Did the inspector just look at the underside? how good is the inspector?

I just feel the whole thing needs more backing before slating a company.
We can all slate someone but without a shred of evidence its just not right really is it?

#33 mk3 Cooper S

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Posted 21 July 2008 - 11:31 AM

I just feel that if a company is to be slated then there must be hard evidence. . Failed an MOT ~!!

I could start a post stating that mbm sold me a cut and shut of a mini and reliant robin, some may even believe it and join in the rant but without pictures and expert backing its just heresay.

The car should be inspected correctly before postingFailed an MOT ~!!

The owner should contact the garage in question to see what they have to say before posting Contact the garage yes but everyone has the right to freedom of speach

The garage should be given time to put the repairs right before posting.

The owner should get expert second opinions before posting Failed an MOT ~!!

Yes I have had dealings with Johnspeed, they always seem very very busy and although I have seen a couple of complaints i will say that the happy customers far far outweigh the unhappy.What eveidence do you have to make this assumption or are you just talking hearsay??

What is often the case with MOT quality repairs (not restoration quality) is that the panels (lets take the floor pans) are tacked into place from the under side and then fully welded on the inside. This is fairly normal practice.. Failed an MOT ~!!

The owner did say thety were fine from the inside.

Did the inspector just look at the underside? how good is the inspector? An issue for VOSA not the owner

I just feel the whole thing needs more backing before slating a company.
We can all slate someone but without a shred of evidence its just not right really is it?. Failed an MOT ~!!



#34 cambiker71

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Posted 21 July 2008 - 06:02 PM

I just feel that if a company is to be slated then there must be hard evidence. . Failed an MOT ~!!

I could start a post stating that mbm sold me a cut and shut of a mini and reliant robin, some may even believe it and join in the rant but without pictures and expert backing its just heresay.

The car should be inspected correctly before postingFailed an MOT ~!!

The owner should contact the garage in question to see what they have to say before posting Contact the garage yes but everyone has the right to freedom of speach

The garage should be given time to put the repairs right before posting.

The owner should get expert second opinions before posting Failed an MOT ~!!

Yes I have had dealings with Johnspeed, they always seem very very busy and although I have seen a couple of complaints i will say that the happy customers far far outweigh the unhappy.What eveidence do you have to make this assumption or are you just talking hearsay??

What is often the case with MOT quality repairs (not restoration quality) is that the panels (lets take the floor pans) are tacked into place from the under side and then fully welded on the inside. This is fairly normal practice.. Failed an MOT ~!!

The owner did say thety were fine from the inside.

Did the inspector just look at the underside? how good is the inspector? An issue for VOSA not the owner

I just feel the whole thing needs more backing before slating a company.
We can all slate someone but without a shred of evidence its just not right really is it?. Failed an MOT ~!!



Well written, assuming the "failed an MOT" was valid, hard evidence would be a scan of the fail form and a second opinion from another independant source, not just a whinging post on a forum and VOSA will do nothing now it's been tampered with as i've previously mentioned too, it's all written on the back of the fail form.

#35 Ethel

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Posted 21 July 2008 - 06:42 PM

Isn't the point of the forum so young Master Jazz and anyone else can ask for advice? I think we have to take what he says at face value, even if there is a possibility he's been misinformed. It's not fair to slate him for not acting in the way you'd have advised him before he's had the opportunity to ask.

I don't think anyone would suggest the car's been tampered with after the test to make it look worse if it has already failed. I'm sure VOSA would still investigate if required.

Agreed, the first thing to do is talk politely to the repairers to give them the opportunity to comment.

Personally, I doubt there are many testers out there who haven't been in the motor trade long enough to have experience of Minis and general bodywork repairs.

Have to say, the suggestion that if you don't specifically ask for roadworthy repairs a garage is at liberty to turn your car in to a death trap is laughable. Not that in any way am I suggesting that was the repairer's intent.

Take plenty of piccies, (with hindsight it would have been best if this was immediately after the MoT and you gave copies to the tester). Then go speak to the repairers. If you aren't satisfied speak to VOSA about a 2nd test with the understanding it will constitute evidence for your claim.


In the interests of fairness, since no one is unequivocally at fault , there's no need to name the garage who did the welding. Feel free to delete their name from your posts :shy:

Edited by Ethel, 21 July 2008 - 07:13 PM.


#36 chocolate jazz

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Posted 21 July 2008 - 06:57 PM

Thanks everybody. Sorry theres no pictures yet as Im busy with work and the car is at my friends house. I feel the topic has gone quite far, I just needed help on what to do in this sort of situation.

Edited by chocolate jazz, 21 July 2008 - 06:58 PM.


#37 R1mini

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Posted 21 July 2008 - 07:18 PM

It would far easier with pictures

David

#38 chocolate jazz

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Posted 21 July 2008 - 07:29 PM

I have some old picture's for you all to see. There from inside the car though, I will get some from underneath soon.

Attached Files



#39 Custom_Minis

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Posted 21 July 2008 - 07:34 PM

WOW, this post has escalated.

From a company point of view, if a customer had a problem with one of our panels I'd expect them to call straight away so that we may attempt to put it right/resolve the issue.

I'm wondering, as your car went for MOT Thursday, did you call Jonspeed on Friday, Saturday or Today to explain the problem?? If you haven't called yet I think its quite unfair that as the topic starter you've allowed this thread to get to this stage.

If the problem lies with the tester then you've given Jonspeed a good thrashing publicly for nothing.

Just my 2p.

Les.

#40 Shifty

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Posted 21 July 2008 - 07:40 PM

Ok then i'll put my neck on the block here and say, that doesn't look too bad.

From the underside it would look scruffy and it looks like they have overlapped the panel and seamed inside the car and then tacked the old panels to the new one on the underside.

Not a pretty job but it looks fairly solid, and I have seen much much worse done.

#41 frog998

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Posted 21 July 2008 - 07:41 PM

If all the panels are in place and have been spot welded on then why not just get someone who can weld to tidy things up.
Haven't had any dealings with any of the companies involved but if the only problem you have is the lack of weld on the panels then either talk to the company that did it or find a local welder to finish off the job.
As already said, its easier to weld from the top so the bottom was tacked to hold things in place and then finished off by welding from the top.
Not really a hard job just need to be able to access the underneath of your car.

#42 chocolate jazz

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Posted 21 July 2008 - 07:44 PM

How do I close this thread then? I already have the information I need

#43 Custom_Minis

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Posted 21 July 2008 - 07:45 PM

I'll join you on the chopping block! :shy:

The welds would appear to have penetrated ok but look ugly, then again, what welding doesn't look ugly. I'm no expert, just out of curiosity - does the new panel have to be seam welded both sides?

Les.

#44 chocolate jazz

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Posted 21 July 2008 - 07:47 PM

I dont mind finishing bits of, but paying all that money I paid. I expect there to be no welding to do. I was not told there would be welding to finished off after I paid the bill.

#45 chocolate jazz

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Posted 21 July 2008 - 07:49 PM

I will talk to jonspeed about this as it is a slightly unfair. I just needed some help on how to approach this situation.




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